Terms of Service

Last updated: March 11, 2026

1. Service Description

KeyBolt (“the Service”) is a cloud-based management platform designed for locksmith businesses. The Service provides job scheduling, dispatch, customer management, invoicing, inventory tracking, and related tools accessible via web browser on desktop and mobile devices.

2. Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized access. One account represents one organization (locksmith shop). Each organization may have multiple team members with assigned roles.

3. Payments & Billing

KeyBolt costs $59 per month. All fees are billed monthly via Stripe. The 14-day free trial requires a credit card. After the trial, your card will be charged to continue using the Service. All payments are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.

4. Acceptable Use

You agree to use KeyBolt only for lawful business purposes related to locksmith services. You must not: use the Service for unauthorized access to property; share customer key codes or security information outside your organization; attempt to reverse engineer, decompile, or extract source code from the Service; use automated tools to scrape or collect data from the Service; or use the Service in any manner that could damage, disable, or impair the Service.

5. Data Ownership

You retain full ownership of all data you input into KeyBolt, including customer records, key codes, bitting data, safe combinations, job records, and invoices. KeyBolt does not claim any ownership rights to your data. Upon account termination, you may request an export of your data in a standard format within 30 days.

6. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We will provide reasonable advance notice for scheduled maintenance when possible.

7. Termination

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We may suspend or terminate your account for violation of these terms, with notice when practicable. Upon termination, your data is retained for 30 days, after which it may be permanently deleted.

8. Limitation of Liability

To the maximum extent permitted by law, KeyBolt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claim arising from or relating to these terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Governing Law

These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the state or federal courts located in Delaware.

10. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or a notice within the Service at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these terms, contact us at support@keybolt.app.